Privacy Policy

Privacy Statement

Craft Flower respects your privacy and takes your online safety seriously. In order to provide you with the best products, efficient customer service, and timely updates, we record a variety of information from your visit to our site. This Privacy Policy has been established in order to demonstrate our commitment to protecting the privacy of our users and gift recipients.


Privacy Policy

This Privacy Policy applies only to this website and does not apply to personal information you provide to our company owned or reseller retail stores. If our site contains any links to other websites, we are not responsible for the privacy practices of such websites. Depending on how you interact with us, we collect some or all of the following types of information.

  1. Your name, shipping address, telephone number, email address

  2. Billing address

  3. Products purchased and occasion type

  4. Message and gift recipients‘ name, address, telephone numbers and email address


Information you provide to us may be collected by us even if an order, registration, or other process has started but not completed or otherwise cancelled. Members may also add to their address book the name, address and telephone number of friends or other persons to whom they may wish to send gifts.


How does use my personal information?

We will use your personal information to process and communicate with you about your order, and provide you with customer service.

You may submit your email address to request notification when new product styles or new product types arrive, or to sign up for our special offers. You can unsubscribe from future email notification at any time.


How does uses cookies? uses cookies to:

  • Store your preferences

  • Recognize user or members

  • Save your password in password-protected areas

  • Record your browsing history and previous purchases

Cookies are small text files on your computer’s hard drive. You have the option of disabling cookies from your browser preference. However, if you disable this feature, some features on our website may not function properly.


Who does share my personal information with?

Like most online retailers, we use third-party logistics providers to perform deliveries on our behalf. Any information disclosed to them is solely to fulfil the delivery service. We provide your name, shipping address, email and phone number to our logistic partners in order to guarantee delivery of your orders.


How does secure my personal information?

This site has security measures put in place to protect the loss and misuse of information under our control. All user credit card information is securely communicated using secure sockets layer (SSL) encryption, which is the industry standard and among the best software available for secure commerce transactions. All user personal information stored on our server is stored in an encrypted format.

Notwithstanding these efforts, we caution you that 100% security does not exist on the internet.



By using this site, you consent to the collection and use of your information by us as described in this Privacy Policy.

  • Black Facebook Icon
  • Black Instagram Icon

© 2019 by Craft Flower